The privacy notice is part of the use of the website www.flavante.mx

• In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, ITZEL GUADALUPE REAL GUERRA (hereinafter “Flavante”) informs you that Flavante is responsible for your personal data. The “User” may contact Flavante at any time via our email [email protected] or phone number 3310921322. We protect and safeguard your personal data to prevent damage, loss, destruction, theft, misplacement, alteration, and any unauthorized processing of such information.
• All information must be truthful and complete. The user is solely responsible for the data provided, and Flavante is in no case responsible for its accuracy.
  
  

• The information requested from the user on flavante.mx includes: full name, contact phone numbers, postal address, email address, billing details, and credit or debit card information. Your personal data will be handled based on the principles of legality, consent, transparency, quality, purpose, loyalty, proportionality, and responsibility in accordance with the law. We will maintain the confidentiality of your personal data by establishing and effectively maintaining administrative, technical, and physical security measures to prevent its damage, loss, alteration, destruction, unauthorized use, or disclosure.

• The owner of the personal data authorizes Itzel Guadalupe Real Guerra to transfer the data provided to third parties (either individuals or legal entities) who require it as part of the business relationship with Itzel Guadalupe Real Guerra. The data owner understands and accepts that sensitive or financial data will never be transferred.
  
  
• If you do not agree with the transfer mentioned here, you must contact us at [email protected] or by phone at 3310921322 within five (5) business days from the publication of this notice. Otherwise, and once that period has passed, it will be understood that you accept and authorize the transfer of your data.

• Accepting cookies is not required to browse our site. However, please note that the use of the “cart” feature and placing an order on Flavante is only possible with cookies enabled.

• Cookies are small text files that identify your device with our server as a unique user when visiting specific pages on our site. They are stored by your internet browser on your device’s hard drive. Cookies may be used to recognize your IP address and save you time when returning to our site.
  
  
• We only use cookies to improve your experience on Flavante (e.g., to remember who you are when editing your cart without having to re-enter your email address). We do not use cookies to collect or use any other type of information about you (e.g., for targeted ads).
  
  
• You can configure your browser to not accept cookies, but doing so may restrict your ability to use our site. We assure you that cookies do not contain personal or private information and are free of viruses. To learn more about cookies, visit www.allaboutcookies.org and to learn how to remove them, go to www.allaboutcookies.org/manage-cookies/index.html. In most browsers, the “Help” button on the toolbar will explain how to block new cookies, set up alerts for incoming cookies, or disable cookies altogether.
  
  
• The information collected allows Flavante to contact users or potential clients when necessary to complete a purchase process. Additionally, Flavante may use this information to:
  
  

  • Provide efficient service

  • Share updates on new products or services related to your previous purchases

  • Fulfill obligations with our clients

  • Inform about changes in our products or services

  • Offer better user support

• The personal or business data you provide will become part of a profile in our database. You can update your profile at any time using your username and password.

• As part of our promotional communication program, only Flavante has access to the collected data. Promotional emails will only be sent to you and to contacts registered for that purpose. You can opt out at any time by emailing [email protected]. Some promotional emails may occasionally include offers from our business partners.

• As the owner of your personal data, the “User” may exercise their ARCO rights (Access, Rectification, Cancellation, and Opposition to the use of your data), or revoke the consent previously granted to Flavante for processing their personal information by sending a request to our Customer Service area at [email protected].
  
  
• This request must include at least:
  
  
  • your full name and address or another method of contacting you
  • official documents proving your identity or, if applicable, legal representation
  • a clear and precise description of the personal data regarding which you wish to exercise your ARCO rights
  • an explicit statement revoking your consent to the processing of your data
  • any other information that helps locate your personal data

• Your request must include a justification and a copy of an official ID (of the owner or representative). We will respond to your request within 20 business days via the same email from which we received it.
  
  
• Flavante encourages users to update their information whenever it changes, as it allows us to provide better, more personalized service.
  
  

• Flavante will only share your data to fulfill contractual obligations with clients. We w0ill only disclose personal data when required by a court order or to comply with legal procedures.
  
  

• We reserve the right to make changes or updates to this privacy notice at any time, to reflect legal or internal policy updates, new service requirements, or market practices. Any changes will be published on our website flavante.mx, in the Privacy Notice section.